5 Best Solutions for Photos App Crashing on iPhone


When you browse photos or launch the Photos app on your iPhone, it may crash. Reports say the Photos app may act this way due to a flaw in the latest iOS release. Yes, when you open the app, your pictures and videos can keep popping up and disappearing. Experts in iPhone repair in Dubai suggest reliable solutions to cure the issue. Let us look at the 5 best solutions for Photos app crashing on iPhone.

iphone repair

Fixes to Prevent Your iPhone’s Photos App from Crashing

iPhone Repair Dubai experts say to check for causes of your Photos app issue before trying fixes. So, you can avoid such situations next time. You won’t face the same problem.

  • A corrupted software update may introduce a bug to your iPhone. Use a strong, stable Wi-Fi connection while updating the OS.

  • Have you tried to jailbreak your iPhone? Jailbreaking can make your device more vulnerable. So, your iPhone’s Photos and Camera apps may be at risk.

  • iPhone repair pros in Dubai suspect a software bug or hardware failure. They think it might be causing the problem.

  • Does your iPhone lack enough storage space? Also, the photos or any app can start freezing. This can happen no matter how hard you try to keep it awake.

You may want to undo the impact. If you tried the first two options, fix the jailbreak or revert to the prior software version. If you’re still unsure of the cause, experts from a Dubai iPhone repair shop say to take these steps.

Let’s see how you can fix the Photos app malfunctioning on your iOS device:

1. Close and reopen the Photos app.

The Photos app has most likely been having bugs, which should be a short-term problem. An iPhone repair near me advises relaunching the Photos app. It may fix the issue. Sometimes the Photos app may be able to cure itself with this simple and quick workaround.

Here’s what users need to follow if they have an iPhone with the Home button:

  • Start by getting out of the Photos app by pressing the Home button.

  • Double-tap the Home button. This opens the multitasking screen. It shows all active apps, both foreground and background.

  • Now, swipe if required to reach the Photos app on the multitasking screen.

  • Once you notice the Photos app, swipe it up, and this will quit the Photos app.

If your iPhone lacks the Home button, go through the guidelines below to close the Photos app:

  • Swipe up from the floor of the home screen.

  • Next, the multitasking screen should appear on your iPhone.

  • Discover the Photos app on the multitasking screen and swipe it up to close the app.

Once you quit the Photos app, find the same app on your home screen. Tap on Photos and see if you can access the images and videos inside the app.

2. Restart your iOS phone

Do you still face an inaccessible Photos app on your iPhone? If yes, then try restarting your iPhone. Restarting your iPhone may eradicate the momentary bug from your device. If it’s an iPhone with Face ID, then you can restart your device using the steps below:

  • Hold the Side button until the Power slider pops up on the screen.

  • After that, drag the power slider to the right to turn off the iPhone.

  • Wait for a while and hold the side button again to power on the iPhone.

The above method might be insufficient for an iPhone with a Home button. So, check out the following steps to reboot an iPhone 8 or later model with the Home button:

  • Press the Volume + or Up button and release it in a swift motion.

  • Next, press the Volume Down (-) button and release it immediately.

  • Afterward, press the Side button and hold it until the Apple logo appears on the screen.

If it’s an iPhone 7 or iPhone 7 Plus, here’s how to restart your device:

  • Press and hold the Side (or Top) and Volume Down buttons.

  • Don’t let them go until you notice the Apple logo on your iPhone’s screen.

Once your iPhone restarts, try to run the Photos application. If the Photos app doesn’t let you browse your photos and videos, try the next solution.

3. Try Deleting Recent Images

iPhone Repair Services Dubai warns that dubious websites can damage your phone. If the Photos app crashes when you try to open them or the album they are in, deleting those photos will be a problem.

If you’ve downloaded those photos, open the Files app on your iPhone. You can find the recently downloaded images there. Then, delete them from your iPhone. After deleting them, you can check if you can access the problematic album or the Photos app.

Alternatively, delete the album from the Photos app. The app crashes only when you open that album. For the safety of other photos, you should back up that specific album and then delete it from your device. Restart your iPhone and check if the issue persists.

4. Make Some Space on Your iPhone

iPhone Repair Dubai experts say low storage can crash the Photos app. Indeed, all the latest photos and videos may start disappearing from the Photos app. Blank or white thumbnails will replace them.

So, your iPhone’s Photos app will crash or freeze. So, iPhone repair services in Dubai recommend clearing up some space. Check if your iOS phone needs a cleanup. Look at the storage usage.

  • Tap the gray gear icon or Settings from the home screen.

  • Next, select General from the main settings menu.

  • Next, tap on the Storage option. A colored bar will show you how media, apps, and others use the storage space.

You can find helpful tips to free up space when your storage approaches its limit. For example, you can consider the following tips:

  • Delete duplicate photos from your phone.

  • Offload or uninstall apps that you rarely use or do not use.

  • Clear Safari and other apps’ caches.

After freeing up space on your iPhone, relaunch the Photos app. Check if it still stutters.

5. Update Your iPhone’s Operating System

If your iPhone’s software is outdated, you will often encounter errors in your apps. An iPhone repair service in Dubai suggests updating your iPhone’s software. This may fix the crashing Photos app problem.

How can you update the iOS to the newest compatible version? Here’s what you can follow:

  • Head toward the Settings app on your iPhone. It’s a gray gear icon on the Home screen and App Library of your iPhone.

  • Afterward, tap on the General option.

  • Look out for the software update option and tap on it.

  • Check if a new iOS update is available for download and installation. Download the update if available and tap on the Install Now option thereafter.

Ensure your iPhone connects to a strong Wi-Fi network while installing the update. Otherwise, a corrupted iOS update can make the Photos app vulnerable again. Check if you have updated your iPhone’s iOS. Now, open the Photos app and see if it’s still crashing after a while or whenever you open a specific album or photo.

Wrap it up.

iPhone repair experts in Dubai tell you to use iCloud or iTunes to back up your photos. This will prevent losing any pictures or videos. After that, you can use any sophisticated fixes to stop the Photos app from freezing or crashing. For fast repairs, you can speak with an iPhone repair provider in your area if the issue persists.

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