Ricoh is a Japanese company that produces devices for printing purposes. But there are some issues that the user of this printer encounters while sending commands for printing; one such problem is the error code SC899. According to some cases, this error usually takes place by a TrueType font. While, as in other cases, it is reported that error code SC899 occurs when the users print from a particular version of the Adobe Reader browser plug-in or from the specific Internet Explorer versions. No matters what’s the reason behind the occurrence of this error, with the help of this article you will be able to fix ricoh printer error code SC899. Here are the solutions that you can try to resolve the issues:
Causes for Ricoh Printer Error Code SC899:
Driver Problems: Make sure every user has the correct driver installed; this is usually the model-specific PCL 6 set up with TCP/IP on the port. Steer clear of utilizing WSD, IPP, or the universal driver for port type, as these can result in the SC899 error.
Printing Updated Online Content: Users who attempt to print screen captures of websites with dynamic information, such as films or advertisements, may also see the SC899 problem. Prior to printing, download papers for peace of mind.
Dedicated PDF Readers vs. Browsers: For better printing results, think about utilizing a specialized PDF reading application rather than viewing it on a web browser.
Solution 1: Unplug the network cable of the Ricoh printer.
- You need to unplug the network cable of the printer.
- In the next step, enter service mode by pressing [Reset], [1], [0], [7], [clear] and holding down the [clear] button orderly until the menu of “SP” appears on the screen.
- Now make a click on the “System SP” option.
- Moving on to the next step of the procedure, you need to expand the portion labeled “SP-5XXX.”
- Scroll down the several pages until you see “5801 -> Memory Clear” and expand this particular section.
- Click on the subsection eight labeled “Printer Application” and then select “Execute.” You can find this on the right-hand side of the screen to clear the memory of the printer.
- A verification message will appear on the screen, and to proceed, you need to click on “Execute.”
- Make sure that you don’t choose subsection 1, labeled “All clear,” and click on the “Execute” button.
- Restart your device and reconnect the network cable after the procedure remains complete. It is necessary to fix the error.
Solution 2: Turn off Ricoh Printer
- Unplug the Ricoh printer from the power outlet and disconnect it from the computer as well. Now reconnect it through a USB connection.
- Now, in the next step, restart your computer device, then connect the back to it and turn it on.
If the error code SC899 persists, try the next solution to get it fixed.
Solution 3: Install the latest Version of Adobe Acrobat” Add-on/Plug-in
In some cases, the Ricoh printer faces difficulty printing PDF files from Google Applications in Microsoft Windows via Mozilla Firefox and Google Chrome with the Adobe Acrobat browser add-on. The issue might arise because of the outdated version of the Adobe Acrobat Add-on/Plug-in. In this case, the best solution is to install the latest version of it.
Updates for Firmware:
Most modern machines come with automatic updates installed. To activate it, simply use SP5886-111, then set it to 1. Although Ricoh has issued multiple firmware updates to address the SC899 error, it is advisable to always ask about the most recent upgrades when scheduling a service visit. Moreover, confirm that all of your programs are current, particularly the ones that are generating the SC899 problem.
The error must be resolved by applying the solutions mentioned above. But if it is not, you can; there is no need to worry; we can fix the issue for you. To take help from us, all you need to do is call us at our service helpline number, 045864033. Your phone call will be responded to by one of our best technicians, who will fix your Ricoh printer error code SC899 in minimal time.