Why Does My Phone Keep Freezing & Restarting ?

Smartphones are designed to provide users with a customised and versatile experience. From work to entertainment – your mobile phone is an inseparable part of your lifestyle. Indeed, your mobile device requires compatibility with countless applications, UI modifications, and much more.

Phone Freezes or Crashes? Reasons and 6 Fixes

Now, not every smartphone comes with a high-end chipset to handle such complicated adjustments. Consequently, they fail and you see your phone crashing over and over again. On the other hand, mobile repair Dubai experts say that it’s normal for an old smartphone to crash applications or freeze often.

However, these are not the only reasons for a phone that keeps freezing. A brand-new phone can also freeze. Let’s continue with why your smartphone keeps freezing and how you can solve this. After all, you won’t dodge your new mobile phone just because it keeps freezing.

Why Does a Smartphone Freeze or Crash?

Typically, your phone stops responding to your commands or swipes when it freezes. Indeed, the screen remains on and your phone stays stuck on a specific page. Now, what causes your phone to freeze or crash?

According to mobile repair in Dubai specialists, the following reasons are quite common for a frozen phone:

  • Software glitches
  • Too many resource-consuming apps in the background
  • Incompatible apps
  • A slow or conflicting processor
  • A lack of storage space
  • Malware attack
  • Insufficient memory

A mobile repair in Dubai has mentioned that it’s possible to discard such potential reasons and restore your phone’s performance with proven hacks. Let’s cover them out, shall we?

How to Fix Phone Freezing

Your iPhone or Android device may freeze if you have opened too many applications at the same time. Now, the processor might fail to cope with your expectations and make your phone crash or freeze.

That’s why a mobile repair service near me recommends closing all the foreground and background applications if your screen is responsive. This will free up your phone’s RAM, storage space, and processor. If this easy trick doesn’t help your situation, here’s what you can follow:

1. Reboot Your Mobile Phone

Chances are that you can’t shut down applications or even return to your home screen when your phone freezes. In that case, a quick restart can help you out. Turning off and on your device will refresh the RAM and close all the applications running.

Mobile repair services Dubai experts share how you can proceed with a quick reboot for an Android phone:

  • Locate the power button on the right side or edge of your smartphone.
  • Now, press your phone’s power button and hold it down.
  • After a few seconds, power options will pop up.
  • Either choose Restart if you want an automatic reboot. Otherwise, you can opt for the Shutdown option to turn it off. In the later situation, you need to manually restart the device by holding the power button.

However, the above steps will work for a few selected iPhone models such as iPhone 8, SE, and earlier models. The comparatively newer models of iPhone require the following steps to make the restart work:

  • Press and hold the side or power and volume low buttons simultaneously.
  • Next, a Power Off slider will appear.
  • Then, drag the slider to its right to shut down the device.

After a while, you need to press and hold the side button to turn your iPhone on. Now, you can start using your mobile phone normally and see if it starts stuttering again.

2. Study Your Phone’s Storage Space

If your smartphone freezes almost at every point of use then high chances are that your device is running out of its space. Applications and processes will tend to run slower than ever if your device has exhausted all its storage space.

That’s why mobile repair services in Dubai recommend checking your phone’s storage space before you move on to a more dedicated and complicated fix. Let’s see how you can check generic or internal storage on your Android and iOS devices:

  • On an Android phone, launch the grey gear icon or Settings from the home screen or app tray. Now, scroll down until you can see Storage. Tap on Storage and it will show you how the internal storage space is disbursed among different types of files.
  • For iPhone, follow the path: Settings → General → [Device_Name] Storage. Tap on Storage and a coloured chart representation will pop up.

From here, you can select big files and delete them if they are not useful anymore. Otherwise, you can add an external storage card to your Android phone if the existing one seems faulty. On the other hand, a mobile repair Dubai expert recommends using cloud storage space to move all your data to the cloud from the internal storage.

Thus, you can make enough space for the apps and processes running in the foreground and background. Undoubtedly, this will improve your phone’s performance and it will face freezing less.

3. Update Software

Does your smartphone still crash or freeze even if you solve the storage space issue? Probably, your phone’s system contains a flaw that interrupts smooth functioning. As a result, your device keeps stumbling and getting stuck on a screen. 

A mobile repair service in Dubai suggests updating the software or operating system to get rid of the sporadic problem. Here’s how you can update your Android software:

  • Launch the Settings application and scroll down until you come across System.
  • Then, tap on System and find out ‘About phone’. Tap on ‘About phone’.
  • Your Android version will be displayed. Additionally, the system will look for system updates if available.
  • Soon, a download prompt will pop up if an update is available for your Android phone.
  • So, download the update and install it when your device prompts.

For iPhone

The process of updating iPhone software is similar. By the way, a mobile repair in Dubai instructs how to proceed with the update successfully:

  • Open Settings on your iPhone and pick up the General option.
  • Afterwards, tap on Software Update.
  • A check for updates will begin and the screen will show you if there’s an update available.
  • Download the update and follow the on-screen instructions to install the update correctly.

Regardless of your device and OS type, make sure you execute the following steps before getting a software update on your phone. According to a mobile repair near me, the following tricks are essential:

  • Back up your smartphone.
  • Your phone’s battery should be at least 50%.
  • To be on the safe side, you must plug your phone into its respective charger.
  • Your phone should have sufficient storage space. It’s better to keep at least 20 GB of free space on your phone’s internal storage. Make some extra space by offloading some apps, images, etc. if required.
  • You should have a sufficient data plan. Otherwise, you should connect your phone to a reliable and strong Wi-Fi network.

4. Update All the Installed Apps

Bugs are common inside apps and they can impact your phone’s performance negatively. On the other hand, a corrupted or outdated application will be treated as incompatible with your system. The only powerful solution for these instances is to update your phone apps.

Often, app developers publish periodic updates for their applications and maintain their performance.  You can also configure your smartphone to get such updates automatically. However, a mobile repair service near me has instructed how you can update your Android apps:

  • Head towards the Google Play Store application.
  • Next, tap your profile image from the upper-right corner of the page.
  • Select the option that says, ‘Manage apps & device’.
  • Tap on ‘See details’ to get detailed information about pending downloads.
  • Now, tap the ‘Update all’ button to initiate updating all your applications at once. Otherwise, you can tap on the respective Update button just next to a specific app and repeat the process for the needed ones.

Additionally, you can set automatic updates for the installed apps by following the path on the Google Play Store: Profile image → Settings → Network preference → Auto-update apps. Also, you can choose to update over any network or Wi-Fi network only.

Apps Update on iPhones

Similarly, you can use the App Store to update all the required applications on your iOS device. Mobile repair services Dubai experts have shared the necessary steps:

  • Go to the App Store application on your iPhone.
  • Now, tap the profile image from the top of the display.
  • After that, scroll down the screen to check for pending downloads and release notes for the apps installed on your device.
  • Either tap on Update All. Or else, you can tap on the Update button next to the individual app.

Furthermore, you can make sure that you don’t miss out on any app updates from now on. Here’s what you need to follow as directed by mobile repair Dubai experts:

  • Tap Settings and look for the App Store option.
  • Once you locate the App Store, tap on it.
  • Now, discover the Automatic Downloads category.
  • Under Automatic Downloads, there should be a radio button next to App Updates. Enable the radio button.

Finally, your iPhone will automatically update an application where there’s an update will be available for it. However, you might have to reinstall the problematic app if updating the program doesn’t make a difference.

So, reinstall the app on your Android or iPhone if you find your device to stutter only when you open the particular application. Offload or uninstall the app and visit the App Store or Google Play Store to reinstall the application again.

5. Uninstall Third-Party Apps

Are you still struggling with a frozen phone? Chances are third-party applications are conflicting with your smartphone software. Indeed, mobile repair services in Dubai have confirmed that users often end up downloading unreliable third-party apps from illegitimate sources.

Consequently, the phone can’t take the load as the device might not be compatible with it. Hence, you should offload or uninstall such third-party apps as they raise problems within your phone’s ecosystem. 

Make sure you only download and install apps from verified app markets such as the App Store, Google Play Store, etc.

6. Reset Your Device

Have you tried all the above-mentioned methods to get rid of the consistent freezing problem and still got no improvement? Then, you must try resetting your Android or iOS device. Before you proceed with a reset, you should back up your phone if you don’t want to miss out on a single file.

Resetting your phone will force you to lose all the data except for the factory default ones. Additionally, a mobile repair service in Dubai has recommended restoring your phone from an old backup after the reset process.

For an Android phone, you need to follow the steps below:

  • Explore the Settings menu on your device.
  • Now, scroll down and look for an option such as ‘Backup & Reset’. The particular option might vary from one manufacturer to another.
  • Next, tap on the ‘Erase all data’ or ‘Factory reset’ option.
  • After that, select ‘Erase data’ and confirm the prompt.

On an iPhone, here’s what you should proceed with:

  • Open Settings and navigate to the General. Ensure you tap on General.
  • Now, scroll down to the very last portion of the General menu. Select or tap ‘Transfer or Reset iPhone’.
  • After that, tap on the Reset option.

Once the reset is over, you can set up your device and restore a backup if you find it convenient.

Seek Professional Help

Are you sick of your phone being frozen from time to time? If you have tried everything from above and nothing has worked out, it’s time to contact a professional mobile repair Dubai shop. The respective technicians will diagnose the issue and devise the right fix for your freezing device.

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